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Last Updated: December 15, 2025

This Privacy Policy explains how Ecomaple Cleaning collects, uses, discloses, and safeguards personal information in connection with the Platform.

Information We Collect

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Service address
  • Account profile information

1.2 Non-Personal Information

  • IP address
  • Browser and device data
  • Usage logs and analytics

01

How We Use Information

Information is used to: – Operate and maintain the Platform – Facilitate bookings and payments – Communicate service updates – Improve functionality and security – Send marketing communications (with consent)

02

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences. You may disable cookies in your browser, though some features may not function properly.

03

Sharing of Information

We may share information with: – Cleaners and customers to complete bookings – Payment processors and service providers – Legal authorities when required

We do not sell personal information.

04

Testimonials and Public Content

Content you submit (reviews, photos, testimonials) may be publicly displayed. You may request removal by contacting us in writing.

05

Data Security

We implement reasonable safeguards, but no system is completely secure.

06

Data Retention

Information is retained only as long as necessary or required by law.

07

Your Rights

Depending on jurisdiction, you may request access, correction, deletion, or withdrawal of consent by contacting us.

08

Third-Party Links

We are not responsible for third-party privacy practices.

09

Changes to Privacy Policy

Updates will be posted with a revised date.

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